{"id":1483,"date":"2026-06-14T07:18:33","date_gmt":"2026-06-14T07:18:33","guid":{"rendered":"https:\/\/startersites.io\/blocksy\/furniture\/?page_id=11"},"modified":"2026-06-14T07:18:33","modified_gmt":"2026-06-14T07:18:33","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/lagenda.online\/ms\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Thank you for shopping with <strong>Lagenda Sinaran Solution<\/strong>. We strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our Refund and Returns Policy below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Returns<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You may request a return within <strong>[7\/14\/30] days<\/strong> from the date you receive your order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To be eligible for a return:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item must be unused, unworn, and in its original condition.<\/li>\n\n\n\n<li>The item must be returned in its original packaging.<\/li>\n\n\n\n<li>Proof of purchase or order confirmation must be provided.<\/li>\n\n\n\n<li>Certain items may not be eligible for return (see Section 4).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. How to Request a Return<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To initiate a return, please contact us at:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> [<a>support@yourwebsite.com<\/a>]<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your order number.<\/li>\n\n\n\n<li>The product name.<\/li>\n\n\n\n<li>The reason for the return.<\/li>\n\n\n\n<li>Photos of the item if it is damaged or defective.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Once your return request is approved, we will provide instructions on how and where to send your item.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If approved:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds will be issued to the original payment method.<\/li>\n\n\n\n<li>Processing times may vary depending on your bank or payment provider.<\/li>\n\n\n\n<li>Please allow <strong>5\u201314 business days<\/strong> for the refund to appear in your account.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping fees are generally non-refundable unless the return is due to our error or a defective product.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Non-Returnable Items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The following items are not eligible for return or refund:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gift cards.<\/li>\n\n\n\n<li>Downloadable software or digital products.<\/li>\n\n\n\n<li>Personalized or custom-made items.<\/li>\n\n\n\n<li>Perishable goods.<\/li>\n\n\n\n<li>Health and personal care items.<\/li>\n\n\n\n<li>Products marked as &#8220;Final Sale&#8221; or &#8220;Non-Returnable&#8221;.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Damaged, Defective, or Incorrect Items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive an item that is damaged, defective, or incorrect, please contact us within <strong>[48 hours \/ 7 days]<\/strong> of receiving your order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your order number.<\/li>\n\n\n\n<li>A description of the issue.<\/li>\n\n\n\n<li>Clear photos or videos showing the problem.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We will evaluate the issue and may offer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A replacement item.<\/li>\n\n\n\n<li>A full refund.<\/li>\n\n\n\n<li>A partial refund, where appropriate.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Exchanges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We only replace items if they are defective, damaged, or if you received the wrong item. To request an exchange, please contact us at:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> support@lagenda.online<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Return Shipping Costs<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.<\/li>\n\n\n\n<li>We recommend using a trackable shipping service, as we are not responsible for lost return shipments.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Order Cancellation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Orders may be canceled before they are shipped.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once an order has been dispatched, cancellation requests may no longer be possible and the order will be subject to the standard return process.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Sale Items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sale, clearance, or promotional items may not be eligible for refunds or exchanges unless they are defective or required by applicable law.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thank you for shopping with Lagenda Sinaran Solution. We strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our Refund and Returns Policy below. 1. Returns You may request a return within [7\/14\/30] days from the date you receive your order. To be eligible [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1483","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/lagenda.online\/ms\/wp-json\/wp\/v2\/pages\/1483","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lagenda.online\/ms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lagenda.online\/ms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lagenda.online\/ms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lagenda.online\/ms\/wp-json\/wp\/v2\/comments?post=1483"}],"version-history":[{"count":1,"href":"https:\/\/lagenda.online\/ms\/wp-json\/wp\/v2\/pages\/1483\/revisions"}],"predecessor-version":[{"id":1770,"href":"https:\/\/lagenda.online\/ms\/wp-json\/wp\/v2\/pages\/1483\/revisions\/1770"}],"wp:attachment":[{"href":"https:\/\/lagenda.online\/ms\/wp-json\/wp\/v2\/media?parent=1483"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}